Support from Falcon

At Falcon we always strive to deliver service levels that exceed our customers' expectations and believe that providing the highest levels of support will reward us with long term customer loyalty.

Existing Customers

We Support

Copier support
Document Management support
FileDirector support
ScanFile support
eCOPY support
Printer support
e-Maintenance support
uniFLOW support

When you pick up the phone to call Falcon you'll notice that we have people answering calls, not an automated recording. Whoever you talk to will be looking to make sure you get what you called for quickly and without fuss or hassle - We make it simple

Only by paying attention to detail and striving to deliver the ultimate in after sales service can we be sure of happy customers.

Remote Support

When your problem can be diagnosed and fixed remotely, why wait? Use our remote support feature to connect with one of our support operatives and have your issues dealt with promptly, securely and professionally.

After Sales Support

Falcon have been supporting Canon products for 20 years and have an enviable reputation for customer satisfaction. In choosing Falcon you will benefit from fast, friendly service at all times.