When you enter into a support agreement with Falcon you get more than exceptional technology and workflow solutions. Falcon supports you with a team of highly skilled professionals to ensure the highest level of support. Our closed-loop process enables us to remotely resolve problems, sometimes before you even know they have occurred. Whether we support you by phone or by on-site support, we’ll be sure to respond promptly to ensure you remain as productive as possible.

No single company can address all of your needs, that’s why Falcon partner with industry leading manufacturers and software suppliers.

Falcon are authorised resellers for the two leading copier and printer brands, Canon and Xerox. We major on these brands because they supply the type of equipment and have the teams of the highly skilled support professionals that we want to be associated with. It’s our mission to provide our customers with the highest levels of support to enable them to focus on their core business. These are the brands that we major on but we are not restricted to these, we are able to supply and support any brand and will recommend other equipment on occasions where we find that they are closer fit to our customer’s requirements.