
Falcon installed a Canon ScanFile system, soon after installation more than 30,000 images had been input which GSK estimate will save between 25% & 30% of space.
The electronic distribution of documents is more convenient. For example, we scan to PDF, save to CD, upload to a central server with 'Public Access'. This has made it easier for customers to retrieve information - minutes rather than hours where we would normally have to do an archive box recall. Productivity has increased - we have processed double the amount of documents in recent months.
Steve Cowley, Records Manager, GlaxoSmithKline