We recognise that our future depends upon your satisfaction. We are 100% dedicated to making your copying experience a pleasure.
With the confidence to make this our pledge, you can rest assured Falcon will look after your office equipment requirements right through from inception to service and maintenance.
This means you will never be without the mission critical business equipment you rely on. Your day to day document needs will continue to be satisfied where an existing piece of business equipment fails to perform
In the event one of your photocopiers, scanners, printers, fax machines or document management systems cease to operate we will guarantee a response within four working hours. This gives you piece of mind that whilst you may have a problem, our service engineers are on their way and the problems will be resolved as quickly and effectively as possible
We Guarantee genuine equipment. It is proven that business equipment lasts longer when genuine parts are used. This is why we offer this guarantee. We want to ensure the lifetime of your office equipment and genuine parts will assist.
In the unlikely event an engineer cannot fix a reported error on-site, then we will provide a suitable replacement whilst we remove your equipment and make any necessary repairs at one of our workshops. Whilst such a situation is unlikely, you can be confident that your business critical operations will continue to function even in the worst case scenario
Contact Falcon about Photocopiers, Printers, Scanners and Document Management